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Why retail health clinics are shutting their doors, and what’s next

The retail health clinic model, once seen as a promising innovation in healthcare delivery, is facing significant challenges. Major retailers like Walmart, Walgreens, and CVS have begun closing their health clinics due to financial difficulties and an unsustainable business model. Timothy Hoff, a Northeastern University professor, explains that the rapid expansion without a clear understanding of costs, coupled with low profit margins in primary care, led to the model's decline. However, Hoff suggests that the model isn’t dead but needs smarter integration with traditional healthcare services and virtual care. Click here for article.

  • Retail health clinics expanded too quickly, failing to account for low profit margins and rising costs.

  • Major retailers are retreating from the health clinic market due to financial unsustainability.

  • The public’s preference for physician care and discomfort with alternative settings, like mobile clinics, also contributed to the decline.

  • Future healthcare delivery may involve better integration of retail clinics with traditional practices and increased use of virtual care and wearable technology.

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