Chatbots, traditionally used for customer service, are increasingly being employed in the recruiting process, utilizing AI to enhance efficiency and improve candidate experience. Click here for article.
AI-enabled chat-to-apply technology helps companies manage high volumes of candidates and streamline the hiring process, with chatbots providing more conversational interactions than traditional systems.
These chatbots can schedule interviews, remind candidates of appointments, answer questions 24/7, and offer real-time human assistance when needed.
While chat-to-apply bots can enhance the hiring process, their acceptance depends on the candidate pool and whether they improve or hinder the applicant experience.
Potential drawbacks include legal concerns over AI screening candidates and skepticism from U.S. adults about the trustworthiness of AI-provided information.
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