Effective conflict conversations require specific commitments and scheduled follow-ups to ensure progress and prevent recurring issues. By using targeted phrases to secure actionable agreements, you can move from mere discussion to meaningful action. Click here for article.
Specific Actions: Ensure commitments involve clear, specific actions with designated owners and deadlines.
Scheduled Review: Schedule follow-up meetings to review progress and address any disruptions to the plan.
Powerful Phrases: Use phrases like "What’s one action we can both agree to?" to create forward momentum, "To recap our conversation, we’ve agreed to..." to confirm mutual understanding, and "Let’s schedule some time to talk about this again" to maintain accountability.
Prevent Recurrence: By steering conversations towards concrete next steps and ensuring regular check-ins, you reduce the likelihood of unresolved issues resurfacing.
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