Closing the Gap in Manager Performance Feedback in the Workplace

Managers are generally good at baseline expectations but need improvement in coaching and providing meaningful feedback to enhance employee engagement and performance. Click here for article.

• Both managers and employees agree that managers excel at responding quickly, being approachable, and providing helpful feedback, though these actions have low impact on employee engagement.

• Managers often overestimate their ability to give recognition and frequent feedback while underrating their skill in creating accountability for employee performance.

• Gallup's survey indicates that managers lack strength in providing meaningful feedback, motivating outstanding performance, removing barriers, and discussing employee strengths.

• To improve, managers should engage in routine coaching conversations focusing on goals, development areas, strengths, and recognition to drive employee engagement.